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Cisco AI Assistant-Your Shortcut to Smarter, More Productive IT

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Cisco AI Assistant-Your Shortcut to Smarter, More Productive IT


Imagine a world where network management is greatly simplified, troubleshooting is accelerated, and every IT team member operates like a seasoned pro. Cisco AI Assistant overcomes information overload in networking, simplifies operations, and unlocks peak productivity. Powered by the advanced Cisco Deep Network Model, Cisco AI Assistant automates routine tasks, predicts and prevents issues before they disrupt your business, and puts expert-level network insights at your fingertips.

Seamless integration of Cisco AI Assistant with Cisco platforms like Meraki and ThousandEyes will redefine what’s possible in network management for yourself and your entire IT department.

The power of AI-driven insights

Managing modern networks is no small feat. With increasing complexity and vast amounts of data, IT teams often struggle to extract meaningful insights across different networks and network layers. Keeping up with alerts and details can be overwhelming—we’ve encountered IT teams that receive thousands of alerts per hour. This can and must be simplified.

Cisco AI Assistant is a generative AI interface that uses pretrained models tuned for domain-specific networking tasks and integrates with a wealth of real-time data to provide simplified, actionable insights (Figure 1).

Figure 1. Cisco AI Assistant query

By providing guided troubleshooting, Cisco AI Assistant simplifies root-cause analysis and accelerates issue resolution (Figure 2). It enables more proactive IT operations by identifying potential issues and rapidly helps identify and remediate those issues when they arise.

Figure 2. Troubleshooting module

Put Cisco AI Assistant to work to:

  • Expand end-to-end monitoring and visibility. Get summarized network health information across clients, LAN, WAN, and applications. Cisco AI Assistant highlights impacted clients, devices, and applications and prioritizes smart alerts with intelligent root-cause analysis by severity. Through these real-time actionable insights, IT teams stay informed about network status around the clock.
  • Supercharge troubleshooting. Cross-domain visibility accelerates root-cause analysis. Guided workflows suggest remediation steps, and in many cases, automates resolution. These features help IT and networking teams fix issues fast to minimize downtime and performance degradation.
  • Automate and optimize workflows. Cisco AI Assistant can automate migration, configuration, and refresh across wireless, switching, and routing, saving IT staff time and reducing complexity.
  • Assure every digital experience. Cisco AI Assistant delivers deeper insights into network health and performance across owned and unowned networks (powered by ThousandEyes). It proactively identifies issues before performance is impacted and ensures that the network meets service level agreements.
  • Get organized. You can talk to it as you would a human assistant, for example, “Give me an update on activities I’ve missed since I went to lunch, including relevant conversations, network configuration changes, Webex team messages, and requests for my input.”

Integration with Cisco ThousandEyes and the Meraki dashboard

The integration with Cisco ThousandEyes and the Meraki dashboard enhances the capabilities of Cisco AI Assistant by bringing together data insights and operational tools. Through its conversational interface, it helps users understand the root cause of network issues with minimal effort (Figure 3).

Figure 3. Using Cisco AI Assistant with ThousandEyes

This integration democratizes access to ThousandEyes insights, empowering IT users like site reliability engineers (SREs), DevOps, and help desk staff to confidently resolve complex operational challenges. Using natural language queries, users can interact with Cisco AI Assistant to uncover actionable insights from the Meraki dashboard, such as identifying network performance bottlenecks, analyzing device connectivity, or tracking bandwidth usage. Additionally, Cisco AI Assistant can automate routine configurations and orchestrate changes across Meraki devices, reducing manual effort and ensuring consistency.

AI-driven IT comes of age

Cisco AI Assistant is more than just a tool. By broadening access to advanced insights and automating complex tasks, it empowers organizations to deliver resilient digital experiences and enhances teamwork and operational efficiency. With guided workflows and in-product explanations, team members can upskill and confidently tackle complex networking challenges like seasoned experts. By automating repetitive tasks, Cisco AI Assistant allows IT teams to shift their focus to strategic initiatives to solve problems and drive innovation to propel organizations forward.

By continuously evolving with updates and new features, it keeps pace with the rapid advancements in AI, ensuring organizations stay ahead of the curve. Whether it’s automating workflows, surfacing actionable insights, or minimizing manual, repetitive tasks, Cisco AI Assistant sets a new standard for what’s possible in IT—empowering teams to do more with less and paving the way for a smarter, more agile future.

Sign up for a free trial of Meraki and ThousandEyes to
experience the power of Cisco AI Assistant.

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